Microsoft Dynamics CRM 4.0 Quick Find is a great feature which allows you to quickly search for records without the need to use Advanced Find. However, Quick Find lacks in the ability to modify the filter. For example, Quick Find will only search for active records. For some entities this may be OK but often when searching for [...]

What do you get when you combine two industries often maligned for their lack of innovation among entrentched industry participants, namely telephony and healthcare?  Why, complete innovation of course!  We’ve been kicking it around the office now for quite a long time and it seems a lot like the old Reece’s commercial – your chocolate in [...]

Over the past several years I have to say that rarely (if ever) have I seen a portfolio of products as capable of helping transform industries as that which I see today.  From visualization tools to collaboration platforms to IP communications and automated workflows – it’s all there in some form or fashion.Â
Taking that notion and [...]

Our HIMSS team has started playing around with HIMSS Connect, the social network for exhibitors and attendees. It’s a pretty powerful socialnetwork, with built in wikis, and blogging tools etc. Already they’ve taken 3 of our posts from our main blog and embedded them in a HIMSS blog, all in about ten minutes.
Sadly though, looking [...]

Our feet our sore, and our backs ache, but we’ve survived the first day of HIMSS. And what a day it was. Even with four hours to explore the show floor between periods of assigned booth duty, we didn’t even get a chance to go to the North Hall. That will have to be one of tomorrow’s goal.
The [...]

Engage is privileged to be exhibiting at HIMSS this week along with SIEMENS Communications. We’re showing off a few of our healthcare applications with embedded UC alongside SIEMENS own healthcare technology.
The show floor opened just about 30 minutes ago, so there’s not much to report, other than that HIMSS this year is huge. Even in [...]

Unified Communications (UC) has been such an abstract concept to try to explain.  Much of it is about speeding specific business processes, so talking about it in a vacuum can be nearly impossible. Which is why we’re getting such a kick out of this video that Microsoft put out a few years ago for its UC solutions. [...]