Engage was invited by Microsoft to speak at Convergence this year on the Public Sector and xRM.For more information on the Microsoft Dynamics Convergence 2010 presentation please see our news release CSCRM36 Microsoft Dynamics CRM for Public Sector: Developing Line of Business Applications with xRM Monday, April 26 3:00 PM – 4:00 PM Session Type: [...]
Filed under: Customer Relationship Management (CRM), Microsoft Dynamics Convergence2010, xRM | View Comments
Hey All, Einstein again. I am back in Atlanta after a long business trip visiting Engage’s offices in Michigan and Seattle; closed a deal in London and had some meetings in Washington DC all within the past few weeks. Even though its been a long trip I am energized after meeting everyone and listening to [...]
Filed under: Einstein's Corner, Microsoft Dynamics Convergence2010 | View Comments
CSI: Engage This article is based on a true story. Troubleshooting intermittent technical issues in general is much like a criminal investigation. Interestingly enough both require careful observation, listening, experience, inquiry, etc.
Filed under: Customer Relationship Management (CRM), General Interest, Managed Services, Monitoring and Alerting, VOIP | View Comments
Hey All, Einstein again. Checking in after my brief visit to our Nations Capitol. I spent the end of last week meeting with some government agencies and discussing how USFederal360 can save them (& us) a lot of money while improving efficiencies and increasing transparency. By using Engage’s go to market strategy, agencies are able [...]
Filed under: Einstein's Corner, General Interest, xRM | View Comments
Engage has had a Blog site for a few years now and everything has been fine. We started off with the original WordPress and then in 2008 upgraded to WordPressMU so we could offer Blogs to our customers as a part of a total ecommerce package. In 2009 we started integrating WordPress in with CRM [...]
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Hey All, Einstein here again. I had a great day in London today. I haven’t been in London I think since I was awarded the Copley Medal of the Royal Society back in ’25. I spent some time with some friends I haven’t seen in a while and looking at office space. I’ve been thinking [...]
Filed under: Einstein's Corner, Microsoft Dynamics Convergence2010 | View Comments
At Engage, we have been doing a lot of Silverlight dashboards this past year within our xRM projects. A lot of Geospatial, routing and summary dashboards that allow you to view data from CRM and then click through the dashboard and back into CRM for more information. We are looking forward to some new features in Silverlight 4 [...]
Filed under: Cloud Computing, General Interest, Microsoft Dynamics Convergence2010, xRM | View Comments
Hey All, Einstein here again. I finished up my trip to Seattle / Redmond yesterday and now on my way to London. We had a great time in the city and on the Microsoft campus. I spent a good bit of time at Microsoft reviewing CRM 5 and developing some new xRM projects. The number [...]
Filed under: Cloud Computing, Einstein's Corner | View Comments
Needless to say the title says it all. With the ever changing MAC vs PC battle customers will come in all flavors – MACs, PCs, Linux or even a mixture. The benefit of a hosted / Cloud based environment and SPLA licensing is flexibility. The ability to add new users and servers very quickly and [...]
Filed under: Cloud Computing, General Interest, Software as a Service | View Comments
Hey All Einstein here again! Arrived in Seattle this afternoon and doing the tourist thing before I head over to Redmond for some high level CRM meetings. I finished up some CONV10 powerpoint slide decks while I was on the airplane and sent them over to Leif – Engage’s UX Wizard – to convert them into [...]
Filed under: Einstein's Corner, Microsoft Dynamics Convergence2010 | View Comments