It’s that time of year again when all of us in the Microsoft Dynamics community join together in peace and harmony for our annual ‘lovefest’ – the Convergence Show.  This year the show rolls into New Orleans and I doubt the French Quarter will ever be quite the same.  Nothing like a few thousand of [...]

Consumer access to personal technology is transforming the relationship between businesses and their customers now more than ever. Personal technology, particularly mobile technology, is driving the relationship for healthcare providers, retailers, governments – cutting across most other market segments as well.
CRN.com has a pretty eye-opening article on the future of retail up [...]

At the start of this summer Borders revealed a new eCommerce portal, designed to help it’s flagging book and media selling business catch up to eCommerce giants like Amazon.com. The project has been sucessful, but that’s mostly because what borders has created is far more than just a website. They’ve overhauled their IT systems to [...]