There’s a show I love to watch on the Discovery Channel called To Catch a Thief. The basic premise is this: the show’s hosts find a homeowner who volunteer to have his or her security tested. One of the show’s hosts, a former thief, breaks in and robs the house. The owner comes home [...]
Filed under: Data Protection, Failover or Disaster Recovery, Management of Business Technology | Comment (0)
When you have a SQL Reporting Services report developer who is developing reports on a different Microsoft SRS server than where you are deploying the reports it can be very common to get this error: “The report server cannot process the report. The data source connection information has been deleted. (rsInvalidDataSourceReference)”
A developer’s first instinct may [...]
Filed under: Management of Business Technology | Comment (0)
Engage has been working with Microsoft Dynamics CRM beginning with its initial release. When the CRM 4.0 product came onto the scene, however, we’ve been working hard to use it as an ‘Xrm’ platform or ‘Extended Relationship Management’ platform.
Whether in a Healthcare, Distribution, Retail or other industry, one thing we have consistently found common across [...]
Filed under: Customer Relationship Management (CRM), Managed Services, Monitoring and Alerting, Management of Business Technology | Comment (0)
It’s not often that you’ll find us using this blog for anything remotely related to blatant self-promotion, so we’re not going to swerve from that to do so here (well, not much at least), but I did want to take a few lines of text to highlight that the Technology Association of Georgia (TAG) has [...]
Filed under: Management of Business Technology, Software as a Service | Comment (0)
Realing thinking to take advantage of innovation.
Filed under: Management of Business Technology, Software as a Service | Comment (0)
More and more 2009 looks like it could be the watershed year for Healthcare IT adoption. Just take a look at some recent headlines from industry publications.
CDW poll finds support for IT spending in healthcare, trends for 2009 (Healthcare IT News, 12/16)
Electronic Records Are Key to Health-Care Reform (Business Week 12/19)
Picture Positive For State Health [...]
Filed under: Management of Business Technology | Comment (0)
Chalk one up on the scoreboard for Disaster Recovery (DR) this year. Ever since the brutal hurricane season of 2005, more and more business have been putting serious thought into disaster recovery plans. This year, according to an article from CRN, the hard efforts paid off. Though I haven’t come across any [...]
Filed under: Data Protection, Failover or Disaster Recovery, Entrepreneurship and General Business, Management of Business Technology | Comment (0)
Among the definitions of life is the ability for an organism to grow, to adapt, to respond, to reproduce, and to convert raw materials into energy. Organizations, it seems, fit the definition of life very well. So are there other qualities of life that the living organization can deploy to improve its success.
Recently, I was [...]
Filed under: Customer Relationship Management (CRM), Entrepreneurship and General Business, Management of Business Technology, Unified Communications | Comment (0)
Web based applications are all the rage these days. Social networking apps, Web based office suites, online Maps, chat clients like Meebo, etc, are winning eyebealls, hearts and minds left and right. It’s not surprising considering all the benefits. Users find it hard to turn down the portability and simplicity of this [...]
Filed under: Management of Business Technology | Comment (0)
Last week I talked about what Wired called the Webtwitch phenomena and what it might mean for the incoming work force. Today I’d like to point you towards an article in CIO Magazine that looks at how to practically make use of people’s growing desire to be instantly connected.
The article focuses on Unified Communications, examining [...]
Filed under: Management of Business Technology, Unified Communications | Comment (0)