It’s that time of year again when all of us in the Microsoft Dynamics community join together in peace and harmony for our annual ‘lovefest’ – the Convergence Show.  This year the show rolls into New Orleans and I doubt the French Quarter will ever be quite the same.  Nothing like a few thousand of [...]

For years analysts have criticized Microsoft for being behind the times when it comes to online services and software. But the dominant players in the market like google and Salesforce better not get complacent. Over the course of this fall Microsoft has gone a long way to catching up to some of the initial leaders [...]

Is mass marketing soon to go the way of the dodo? That’s what CRM magazine suggests in a recent online article entitled The End of Mass Marketing. Author Georgia Hanias, founder, Cyrano Media looks at the world of mobile telecommunication to explore the issue, telling the story of Telenor SONOFON, a Danish phone company who’s [...]