What’s you’re status? “Where are you?” and “What are you doing?”  is usually followed up with, “Do you have time for …..?”  With the simple Microsoft Office Communicator indicators you can easily tell.  Some folks call them ‘jelly beans’, but at any rate below is a guide to their meaning.   We would recommend contacting [...]

Its all about Location In previous blog posts we talked about the “presence” jelly bean and adding a note as a form of etiquette.  Presence was a quick and easy way for you to let others know your availability and the note was a way to convey more detailed information.  Yet another tool which can [...]

Calling all Contacts The Engage Support Team uses Communicator to make many of our phone calls, with a great deal of these calls going to clients who are unfortunately not using Microsoft Office Communicator or they have not been federated with Engage yet so they are not a contact in Communicator.  So how can you use [...]

Change your Font, Size and Color to Have More Fun Within Microsoft Office Communicator, you have many options.  The ones we will talk about today are how to change the look of your IM sessions.  Below we will show you the steps to change your font size but the same steps can be used to [...]

Change your Title to be more Productive If you’re like me there are times when you have “a thousand” desktop windows open, many of them being Microsoft Office Communicator (MOC) windows. Changing the Title or Subject of a specific Communicator window can help you juggle your windows.

Microsoft Office Communicator Presence Etiquette – Leave a Note In a previous blog post we talked about “presence” as a form of etiquette.  Presence is a quick and easy way for you to let others know your availability.  Another useful etiquette tool is the “Note”.  We are not talking about Thank You notes, although those [...]

Using Microsoft Office Communicator – Tag for Status Change Alerts Waiting for someone to come online so you can chat with them and need a notification when they become available?  You can do that! With Microsoft Office Communications Server 2007 R2, the “Tag” feature is just another tool to help you become more productive in your [...]

Microsoft Office Communications Server Client in everyday use with Scott Barr Engage, Inc hosted a Microsoft Office Communications Server client in everyday use webinar on June 24th, 2010.  The turn out was great and the information was valuable.  Scott, who has over 15 years of experience in the IT field and over 5 years of working [...]

Microsoft Office Communicator Presence Etiquette With Microsoft Office Communications Server 2007 R2, you have the power and flexibility to become more productive in your daily business life.  Use of Microsoft Office Communicator can greatly increase collaboration between co-workers and clients. But, just like anything, too much of a good thing can become overwhelming.  How can this [...]

Using Microsoft Office Communicator – Call Forwarding Settings.    With Microsoft Office Communications Server 2007 R2, you have the ability to forward and route incoming calls a variety of ways.  These options will allow you to be more efficient and productive during you busy work day.   Below are some simple instructions for Microsoft Office Communicator [...]