It’s that time of year again when all of us in the Microsoft Dynamics community join together in peace and harmony for our annual ‘lovefest’ – the Convergence Show. This year the show rolls into New Orleans and I doubt the French Quarter will ever be quite the same. Nothing like a few thousand of [...]
Filed under: Customer Relationship Management (CRM), Entrepreneurship and General Business, Financial, Accounting ERP Management, Software as a Service, eCommerce / eContact Center | View Comments
Consumer access to personal technology is transforming the relationship between businesses and their customers now more than ever. Personal technology, particularly mobile technology, is driving the relationship for healthcare providers, retailers, governments – cutting across most other market segments as well. CRN.com has a pretty eye-opening article on the future of retail up right now. [...]
Filed under: Entrepreneurship and General Business, Marketing and Web Analytics, eCommerce / eContact Center | View Comments